Look at your sales service from the customer's perspective

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They use Test Call Program

How it works

Experienced hospitality auditors make an attempt to purchase your accommodation or conference services
The sales process gets evaluated
Your team gets recommendations on how to increase the business conversion rates
You get a better understanding of your team's strengths and weaknesses
Analyze data on both property and regional levels

Why Test Call Program?

Understand how your team communicates with clients

Test Call process increases conversion rates by 3-9% within first year

Be more successful in closing deals

Customer Stories

Adrienn Musits

Assistant Director of Sales – National Sales Office,
Accor Hungary

We had some hotels with poor business qualification skills. With Z-Factor we could effectively improve these people’s knowledge on the qulification and they could implement it in their daily business flow and behaviors

Paweł Lewtak

Członek Zarządu / Dyrektor Hotelu
Polonia Palace Hotel, Warsaw

We recommend Z-Factor as a reliable partner.

Agnieszka Faracik-Leśniak

Managing Partner
DMC Poland

We couldn’t think of any better partner to help introduce modern solutions for our company that have a huge impact on the result of our activities.

Magdalena Kondas

Redaktor Naczelna
MeetingPlanner.pl

Test Call is a great tool for monitoring the properties readiness to cooperate with conference organizers.

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