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Test Call

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Look at your sales service from the customer's perspective

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They use Test Call Program

How it works

  • Experienced hospitality auditors make an attempt to purchase your accommodation or conference services
  • The sales process gets evaluated
  • Your team gets recommendations on how to increase the business conversion rates
  • You get a better understanding of your team's strengths and weaknesses
  • Analyze data on both property and regional levels

Why Test Call Program?

Understand how your team communicates with clients

Test Call process increases conversion rates by 3-9% within first year

Be more successful in closing deals

Customer Stories

Adrienn Musits

Assistant Director of Sales – National Sales Office,
Accor Hungary

We had some hotels with poor business qualification skills. With Z-Factor we could effectively improve these people’s knowledge on the qulification and they could implement it in their daily business flow and behaviors

Paweł Lewtak

Członek Zarządu / Dyrektor Hotelu
Polonia Palace Hotel, Warsaw

We recommend Z-Factor as a reliable partner.

Agnieszka Faracik-Leśniak

Managing Partner
DMC Poland

We couldn’t think of any better partner to help introduce modern solutions for our company that have a huge impact on the result of our activities.

Magdalena Kondas

Redaktor Naczelna
MeetingPlanner.pl

Test Call is a great tool for monitoring the properties readiness to cooperate with conference organizers.

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